How it works

From your phone to their hands — in twelve simple beats.

We designed MyRunner so anyone can send a delivery in under a minute. Here's the full flow.

  1. 01

    Enter pickup address

    Where the Runner should go to grab your item. Add a unit number or gate code if needed.

  2. 02

    Describe the item

    A quick sentence so the Runner knows what they're picking up.

  3. 03

    Enter drop‑off address

    Add a recipient name and phone if it's going to someone else.

  4. 04

    Choose your delivery type

    Standard (1→1), multi‑pickup (many→1), or multi‑drop (1→many).

  5. 05

    Review pricing

    Base fee + per‑mile + extra stops. No hidden charges.

  6. 06

    Optional add‑ons

    Schedule later, tip your driver, apply a promo, request a preferred Runner.

  7. 07

    Pay securely

    Stripe handles the transaction — your card details never touch our servers.

  8. 08

    Track live

    Watch the Runner move in real time on a GPS map.

  9. 09

    Chat in‑app

    Need to update the address or add a note? Message your Runner directly.

  10. 10

    Photo proof

    A photo at drop‑off confirms delivery and goes straight to your order screen.

  11. 11

    Rate & review

    30 seconds to leave feedback. Drivers see your rating, you build their reputation.

  12. 12

    Earn loyalty points

    Points auto‑awarded after every delivery — redeem for discounts.